ReturnS & EXCHANGES
 

We truly want you to be happy with your purchase. If you are not satisfied, please contact us at lostinlayers@gmail.com for a return/exchange within 7 days of receipt of your items. We will accept returns/exchanges on regular priced items, provided the items have not been worn or used. Unfortunately, ll sale items are final sale.

Buyer is responsible for return shipping costs for returning your item. Shipping costs are non-refundable. Using a shipping carrier with tracking is recommended.

+ Contact me within 7 days of delivery
+ Ship items back within 14 days of delivery
+ Custom, personalized or sale orders will not be accepted for return or exchanges

To return product, please mail to:

PO Box 12018 Copperfield PO

Calgary, AB

T2Z 1H4


SHIPPING POLICIES


All items are shipped using Expedited Parcel with Canada Post. Please allow 3-7 business days for shipping. Shipments go out twice a week and delivery time varies across Canada. Parcels going to the United States may take longer due to customs. Please allow up to one month for packages to arrive. Upgraded shipping options are available if you require your item sooner. I am responsible for your purchase until it reaches Canada Post. After that it is out of my control.

+ Please confirm your shipping address. If your package is shipped to an incorrect address, we unable to take responsibility for its location. Buyer will also be responsible for any return shipping fees.

+ Customs and duty: Buyers are responsible for all customs, taxes and duty fees.